Rankmath’s Conflict With My Theme

#88622
  • Resolved sodiq yusuf
    Rank Math free

    Hi,

    Please I early lodged a complaint here about how Rankmath is conflicting with my theme. After my diagnosis, I found out that with Rankmath enabled, my theme pagination malfunctions. But when I disabled the plugin, it worked perfectly.

    Please kindly help with this.

    Looking forward to a helpful response.

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi,

    Just to be sure you got the login details I shared via the sensitive data box!

    Please kindly have a look.

    Looking forward to a positive response.

    Thanks!

    Hello,

    Thank you for the follow up.

    I am sorry but the provided login seems to have expired and we are unable to login. Please update and let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

      Thanks for your response though it was delayed.

      Please I’ve updated the login details and you nay now use it to login.

      Thanks.

    Hello,

    You had added a redirection in Rank math > Redirection which was set to redirect page/2 to homepage (check the screenshot I added in the sensitive section). I deactivated this and now your paginated pages should work fine, please check and let us know.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Thanks very much. The issue is now resolved. Pagination now working perfectly.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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