RankMath\Analytics\idn_to_ascii()

#1110147
  • Rakuen
    Rank Math free

    There was an issue scheduling the recurring action required for Analytics; if the problem persists, please contact our support team.

    rank_math/analytics/get_console_data

    2025-09-26 00:50:33 +0000
    action created
    2025-09-26 00:54:16 +0000
    action started via WP Cron
    2025-09-26 00:54:17 +0000
    action failed via WP Cron: Call to undefined function RankMath\Analytics\idn_to_ascii()

    Whenever I go to scheduled actions I see this error, is there a way to fix it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the scheduled actions in Rank Math. The error message you are seeing indicates that there is a problem with the idn_to_ascii() function, which is likely related to the PHP environment on your server.

    Here are a few steps you can take to troubleshoot and potentially resolve this issue:

    1. Check PHP Version: Ensure that your server is running a compatible version of PHP. Rank Math recommends using PHP 7.4 or higher.

    2. Enable the Intl Extension: The idn_to_ascii() function is part of the Internationalization (Intl) extension in PHP. Make sure that this extension is enabled on your server. You can check this by creating a phpinfo() file or contacting your hosting provider.

    3. Review Scheduled Actions: Go to WordPress Dashboard → Tools → Scheduled Actions and check for any pending actions. If you see any, try running them manually or deleting them if they are not necessary.

    4. Debugging: If the issue persists, consider enabling debugging in WordPress to get more detailed error messages. You can do this by adding the following lines to your wp-config.php file:

      define( 'WP_DEBUG', true );
      define( 'WP_DEBUG_LOG', true );
      define( 'WP_DEBUG_DISPLAY', false );

      This will log errors to a debug.log file in the wp-content directory.

    If these steps do not resolve the issue, we recommend replying to your ticket with details about your server environment, including the PHP version and whether the Intl extension is enabled. A human agent from our support team will then be able to assist you further.

    Thank you for bringing this to our attention, and we hope to resolve it quickly for you!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Fix ‘Action Scheduler: 0 past-due actions found; something may be wrong’ » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    شكرًا لك، لقد كان الأمر نفسه، فقد ساعدني كثيرًا حيث كنت أتلقاه لموقع أسعار الذهب الخاص بي وكان محبطًا للغاية.

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Please reach out to your hosting provider and ask them to enable the Intl php module for your server and restart it. Then, clear all caches and check this issue again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    شكرًا لك، لقد كان الأمر نفسه، فقد ساعدني كثيرًا حيث كنت أتلقاه لموقع أسعار الذهب الخاص بي وكان محبطًا للغاية.

    Hello,

    We are not sure we understood your last response.

    Does the issue persist, or is it resolved?

    We look forward to hearing back from you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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