Hello,
We apologize for the issue you are facing with connecting your Rank Math account. It sounds like you’re encountering a problem during the setup process where the connection screen is not functioning as expected.
Here are a few steps you can try to resolve this issue:
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Clear Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or using a different browser to see if that helps.
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Disable Conflicting Plugins: Other plugins may conflict with Rank Math. Temporarily disable other plugins to see if that resolves the issue.
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Check for JavaScript Errors: Open your browser’s developer tools (usually F12) and check the console for any JavaScript errors that might be preventing the connection.
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Reinstall Rank Math: If the above steps do not work, consider reinstalling the Rank Math plugin. Make sure to back up your settings first.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
How to Setup Rank Math SEO Plugin Properly
Website Not Shown In Rank Math Account Area » Rank Math
How to Connect/Disconnect Your Website From Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
