RankMath update Crashed my site

#38986
  • Resolved Stan B. Walters

    4 years, 7 months ago

    Rank Math pro

    Gentlemen:
    Today’s Rank Math update has created a critical error and crashed my site. See sensitive data for notification details.
    I deactivated Rank Math and my site was immediately back on line.

    Stan

    • This topic was modified 4 years, 7 months ago by Stan B. Walters. Reason: spelling error
Viewing 4 replies - 1 through 4 (of 4 total)
  • Stan B. Walters

    4 years, 7 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    We are extremely sorry for the inconvenience that might have been caused.

    On some installations where other plugins were utilizing CMB2 library, the errors were popping up.

    We have released a quick update, 1.0.41.1

    Updating to the latest version should fix the issue.

    Please let us know if you are still facing an issue(s). We are here to help.

    Thank you.

    Stan B. Walters

    4 years, 7 months ago

    Rank Math pro

    Michael:

    Appear to be back up and running.

    THANKS!!!

    Stan

    Jitendraa

    4 years, 7 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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