RankMath update conflict with LayerSlider WP

#18449
  • Resolved Koen van Dieren
    Rank Math free

    My LayerSlider WP plugin has stopped working after the update. My website is on the Enfold theme.

    WordPress, theme and plugins are all up to date. Please let me know how to fix this issue.

Viewing 1 replies (of 1 total)
  • Todd
    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please update to 1.0.34.2 version of Rank Math.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath update conflict with LayerSlider WP’ is closed to new replies.