RankMath subscription status?

#965961
  • Resolved Steve Bell

    10 months, 1 week ago

    Rank Math pro

    Hello RankMath, Can you tell me if my RankMath subscription is currently active, for https://blastofflabs.com? Looks like from my invoice history, I haven’t been charged since Nov 2023. I changed the # on one of the business credit cards, so an auto-renew may have failed.

    Also, it isn’t clear from the UI which plan i had – please direct me to the right one, to get it running like it was.

    Thanks,

    Steve Bell
    Blastoff Labs

Viewing 1 replies (of 1 total)
  • RankBot

    10 months, 1 week ago

    Hello,

    We apologize for the issue you are facing regarding your Rank Math subscription status. To check if your Rank Math account has an active subscription, please follow these steps:

    1. Log in to your Rank Math account: Go to the Rank Math account area and log in.

    2. Check Subscriptions: From the left sidebar, select Subscriptions to view the current status of your subscription.

      Rank Math Subscriptions

    If you find that your subscription is inactive due to a failed auto-renewal, you can update your payment method by following the instructions in this article: How to Change or Update the Payment Method.

    If you need further assistance or if you want to reactivate your subscription, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    9 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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