RankMath Stopped Working

#304022
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Thank you for your help Jaideep. After the process, will it return back the previous data or am I gonna start over?

    Hello,

    After taking the steps mentioned by my colleague, you will get new data fetched from Google, which will include your website’s analytics.

    We hope this information helps. Please don’t hesitate to get in touch with us, if you need help with anything else.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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