Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you give us more details about what is not working? Or if you prefer, could you record a screencast (you can easily with https://www.loom.com/) showing us the issue?
Looking forward to helping you. Thank you.
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Attached a video please check
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This reply was modified 3 years, 12 months ago by
Pet butty.
Attached a video, Please check.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The location listings are listed in a WordPress page called listing location which contains the shortcode” [acadp_location]. This is the page you have defined in your Directory plugin > Settings > Advanced pages as the Single location page. The location listings are getting the title setting from this page and not from the titles defined on the individual locations. This is an issue to do with the listing plugin and you will need to get in touch wit the plugin developer to assist you with this. Let us know if our input is required.
Looking forward to helping you. Thank you.
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Then, how it is allotted a separate tab in Rath math for location and category? I spoke to the plugin developer. They said there is something issue with the seo plugin. Can you please help
Hello,
We wanted to check this issue in more detail but it appears you have already changed the password.
Please share the updated password so we can check.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
