Hello,
Thank you for getting in touch with us and sorry for any inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Smita,
Thanks for getting back to us.
I have logged in to your site but I can see that the Rank Math metabox is appearing normally on pages as shown below:
Let me know if I am missing something. Thank you.
Sir, Please go here http://prnt.sc/p7bko9 and have a look at this image. Still, Box is not showing to me.
Please solve this error. facing too many difficulties.
Hi Smita,
Thanks for getting back to us.
This is the same page that is working correctly for me.
Please check whether the Rank Math metabox has been disabled for your account via the Screen Options menu at the top of the page as shown below:
Please ensure that this option is checked.
We are looking forward to helping you. Thank you.
Thank you so much.
The issue is resolved. You can close this ticket.
If i found anything problematic related to website https://mahanews.co.in than i will get in touch with you
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.