Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It looks like you forgot to share the site URL on the sensitive data section.
Please share this info so that we can check this issue further.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Thanks for the follow up.
It is not recommended to run more than a single SEO plugin on the same site.
To fix this, you will need to disable either the Rank Math SEO options or the vendor SEO settings on the store pages.
Please let me know how you would like us to proceed.
Thank you.
I am using one SEO plugin it is rankmath
Hi,
Your store is also adding certain SEO elements to your website: https://i.rankmath.com/RHc18N
That is what my colleague meant.
You can continue to use inbuilt SEO and disable Rank Math on WCFM because we are not 100% compatible with that plugin.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
but this inbuilt seo is for stores not for product my friend, wcfm said that rank math is compatible with
Hi,
Yes, I am sorry we are compatible with WCFM since a while:
https://wordpress.org/plugins/wc-multivendor-marketplace/#developers
We are now taking a closer look at this and you will hear from us very soon.
Sorry for the inconvenience this must have caused.
ok am waiting and hope will not take too much time my friend
Hi,
I am sorry but we tested this and it seems like the WCFM team will need to fix this issue since the compatibility is added from their end.
Can you please talk to them about this?
If anything’s needed from our end, we would love to help you.
What you want me to tell them exactly
The same thing you told us.
i just want to know if rankmath plugin compatible with wcfm cause i think there is a problem cause when vendors put there store seo in there SEO field in there settings it show my website meta description not the vendor meta description.
how to fix this issue if rankmath compatible with wcfm.
if you check the 2 photos you will see that meta description of vendors same like the main website
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Thank you for the follow up.
Please let us know if we can offer additional assistance 🙂
Looking forward to helping you. Thank you.
