RankMath Rich Snippets Not Working On My Sites, And My Site Give Error Log On It

#8502
  • Resolved Noble John Ozogbuda
    Rank Math free

    Hello greetings, above sensitive section, is where i added the error log details or message from cpanel. thanks. and my Rich Snippets is not showing on Google searched results too.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi there,

    ​​​​​​​Thanks for getting in touch.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your CPanel and WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for the follow up.

    The warnings are reported because Rank Math expects non-decimal values for the rating value but some of your posts have some decimals on the review rating.
    If you would like to continue using the decimal rating values, you can ignore these warnings.

    I have also checked your posts on the structured testing tool and you have different rich snippet types for your posts which is not recommended by Google.
    Please select a single snippet type for each post.

    I hope this info helps. Thank you.

    Please can you help me to fix it? By setting it to be one rich snippets sir…

    Todd
    Rank Math free

    Hello,

    That is not added by Rank Math. You will need to check if you have any other schema related plugin installed or if your theme is adding the different schema on your posts.

    Yes I once installed a rich snippets plugin called schema pro plugin, but i am not using it again. for long now, how can i remove it datas on my site?

    Hi Noble,

    Apologies for the delay.

    Please investigate whether the issue can be reproduced when you temporarily switch to one of the stock WP themes?
    If not, creating a child theme should be able to delete any micro data that was previously associated with the parent theme.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘RankMath Rich Snippets Not Working On My Sites, And My Site Give Error Log On It’ is closed to new replies.