Rankmath redirecting Elementor templates

#999382
  • Ash Bryant

    1 week ago

    Rank Math free

    Hi, I’m having an issue with RankMath redirecting users when editing templates within the Elementor editor. When they are in the editor and have a template included in their layout and then they press the ‘Edit template’ button, Rank Math redirects the new window to the home page. The URL we are hitting is https://uat.policenow.org.uk/?p=58414&elementor

    The debugger reads as

    Redirection Debugger
    Redirecting from / To https://uat.policenow.org.uk

    Continue redirecting
    Manage All Redirections

    Note: this interstitial page is displayed only to administrators. Site visitors are redirected without delay.

    Is there an option to exclude URLs from redirection?

    Thanks Ash

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 week, 1 day ago

    Hello,

    We apologize for the issue you are facing with Rank Math redirecting users when editing Elementor templates. It seems that the redirection is occurring when trying to access the template editor, which can be frustrating.

    To address this, you can exclude specific URLs from being redirected by using the Redirections feature in Rank Math. Here’s how you can do it:

    1. Go to Rank Math Dashboard: Navigate to Rank Math SEO → Redirections in your WordPress dashboard.
    2. Add a New Redirection: Click on Add New to create a new redirection rule.
    3. Set Up Exclusion: In the source URL field, enter the URL you want to exclude (in your case, it might be something like /wp-admin/post.php?post=58414&action=elementor). Set the action to Do Not Redirect or similar options available.
    4. Save Changes: Make sure to save your changes after setting up the exclusion.

    Additionally, you can enable the Debug Redirection feature to help identify which rules are causing the redirection. This can be done by going to Rank Math SEO → General Settings → Redirections and enabling the debug option. This will show you more details about the redirection process and help you pinpoint any conflicting rules.

    If you continue to experience issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern!

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Page With Redirect – Google Search Console Status » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    1 week ago

    Hello,

    Please head over to your WP Dashboard > Rank Math > General Settings > Links and from there disable the Redirect Attachments option and see if that works for you:

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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