Hello, we apologize for the issue you are facing with the Rank Math installation. It seems that the PRO version is not reflecting as the Business version on your new site.
To resolve this, please ensure that you have upgraded to the Rank Math Business plan through your Rank Math account. You can check your subscription and manage your licenses by logging into your Rank Math account.
If you have confirmed that you have the Business plan but it is still not showing correctly, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this to our attention!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello It looks like the website is showing up in our rankmath account but it doesn’t show the “business” level like the majority of our other sites. How can I get this upgraded to the business level of rankmath
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello, I can’t seem to find the receipt we’re looking for. What would it cost for me to just purchase a new “business” license for this one account?
Hello,
Thank you for your patience.
You can refer to our pricing page here:
https://rankmath.com/pricing
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
