Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the subscription using the “PRO account” email address in the sensitive data section of this ticket.
The account with which you’ve posted this ticket is linked to the “Free account” email address in the sensitive data section.
Would you want us to merge the accounts for you? If so, please let us know your preferred email address and we will do the needful.
Looking forward to helping you.
Thank you.
Hi Prabhat,
Kindly update this ticket with v*********@g******** email id. vtrendzseo id is being used by external consultant’s and I don’t wish to give them the access.
Also can I have the solution to my issue that I had posted please.
Thanks
Ashish
I have submitted the same issue via a new ticket using the v*********@g******** id. So closing this duplicate ticket.
Hello,
Glad that helped. Kindly check my colleague’s response to your other ticket.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
