Hello,
We apologize for the issue you are facing with your Rank Math Pro purchase. Thank you for raising this concern.
To update the email address associated with your Rank Math Pro account, please reply to this ticket and provide the correct email address you would like to use. Our support team will assist you in merging your accounts or changing the email connected to your Pro plan.
We appreciate your patience and look forward to resolving this for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Correct email id: n******************@g********
Incorrect email id: n*****************@g*******
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have gone ahead and fixed your account and kept the correct email address and the recently purchased subscription. Please check from your end if everything is in order.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Issue resolved.. thank you for your prompt response.
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
