Hello,
Thank you for reaching out to us. We apologize for the inconvenience you are facing with your Rank Math Pro subscription not appearing in your account after moving your websites to a new hosting company.
To assist you further with this issue, we recommend submitting a ticket to our support team. Please click on the button below to open a ticket and provide the details you mentioned, such as your purchase date, discounted order ID, and the email address associated with your Rank Math Pro subscription:
Submit a Ticket
In the Ticket Title section, you can summarize the problem you are facing, and in the Ticket Question section, provide more details about your missing Rank Math Pro subscription.
Our support team will review your ticket promptly and assist you in resolving the issue with your Rank Math Pro subscription not appearing in your account.
If you have any other questions or need further assistance, feel free to let us know by replying to this ticket.
Thank you for your understanding.
Best regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We found your subscription under a different email address. Please see the sensitive data section.
If this is yours, and to avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
