RankMath PRO

#812477
  • Resolved Malcolm Farnsworth

    1 year, 5 months ago

    Rank Math free

    I am stuck in a loop with your AI Support system.

    I have previously had a RankMath Pro subscription, in the name of m***********@g********.

    I have just moved my websites to a new hosting company and I’m unable to find the Pro version plugin. As previously advised, I logged into my account but only the free version is available.

    I purchased RankMath Pro on March 26, 2024. The purchase was discounted at the time. The Order ID is: RANK MATH 240326-2396-53201

    Please advise.

    Thanks –

    Malcolm Farnsworth

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello Malcolm,

    I apologize for the inconvenience you are facing with your Rank Math Pro subscription. To assist you with this matter, you can follow these steps:

    1. Log into your Rank Math account using the email address m***********@g********.
    2. Download Rank Math Pro from your dashboard. If you are unable to find the Pro version, it might be due to a different email being associated with the Pro account.
    3. If the issue persists, please contact our support team by submitting a ticket on the Rank Math Support Forum. You can provide details about your purchase, including the Order ID: RANK MATH 240326-2396-53201, and our team will assist you in locating your Pro account.

    If you need further assistance or have any questions, feel free to reach out to our dedicated support team through the ticketing system.

    Thank you for bringing this to our attention.

    Best regards.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals

    Princess

    1 year, 5 months ago

    Hello,

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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