Rankmath premium buying problem

#438386
  • Resolved Reviewgot

    3 years, 3 months ago

    Rank Math free

    Hello dear Rankmath team please help me i have try to upgrade my plan free to pro, and i have already tried to buying, but when i try to make payment then i show field, i use two way to payment like – amazon pay and Paypal.

    please check it and help me. if possible to approve our affiliate program then approve me.

    Thanks.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please ensure that your payment method supports the following?

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    Please note that a credit card is needed to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account, and that is a requirement set forth by PayPal, not us.

    You can try using a credit card in place of the other methods if everything from above is enabled and functioning properly.

    Also, please make sure that the flag during checkout is showing the correct country at the top right corner. Here’s an example screenshot:

    Country

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Lastly, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Regarding the affiliate program, could you please confirm if you have already replied to our email like my colleague mentioned in your previous ticket?

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath premium buying problem’ is closed to new replies.