RankMath Plugin won’t update on my websites

#896853
  • Resolved Anna Emanowicz

    1 year, 1 month ago

    Rank Math free

    I am writing to inform you that free RankMath Plugin won’t update on my websites. To resolve the problem, I already reconnect my website with Rank Math and then connect again, but it still shows me the date 04/04/2024, when I installed the plugin for the first time and started building the website – nothing has changed since then, although I worked a lot on SEO, I have zero keywords – it seems to me that your program does nothing on my website . I’m asking for help because I’m thinking about switching to another plug in – I lost so many months of SEO with Rank Math already.

    Thanks,

    Anna Emanowicz

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello,

    We apologize for the issue you are facing with the Rank Math Plugin not updating on your websites. It sounds frustrating, especially after all the work you’ve put into your SEO efforts.

    To troubleshoot the update issue, please ensure that you are using the latest version of Rank Math. You can check this by navigating to Plugins → Installed Plugins in your WordPress dashboard. If there is an update available, you should see an update now link below the plugin. Here’s a screenshot for reference:

    Open Installed Plugins in WordPress

    If you are unable to see the update link or if the plugin still does not update after checking, it might be worth looking into your hosting environment or any potential conflicts with other plugins.

    Additionally, if you are seeing zero keywords in your analytics, it could be related to how the plugin is configured or possibly an issue with the connection to your website. You might want to review the settings or even consider reinstalling the plugin if necessary.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will take over and assist you further. We appreciate your patience and understanding as we work to resolve this matter.

    Thank you for raising this concern!

    Princess

    1 year, 1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    That section will show a warning if the auto-update is disabled on Rank Math > Status & Tools > Version Control

    section

    Here’s a link for more information:
    https://rankmath.com/kb/version-control/#auto-update

    Looking forward to helping you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘RankMath Plugin won’t update on my websites’ is closed to new replies.