RankMath Plugin won’t update changes on my websites

#950592
  • Resolved Anna Emanowicz
    Rank Math free

    I am writing to inform you that free RankMath Plugin won’t update on my websites. To resolve the problem, I already reconnect my website with Rank Math and then connect again, but it still shows me the date 12/november/2024 – nothing has changed since then, although I worked a lot on SEO, I added almost 600 products, created SEO for brands, blog posts and now I have zero keywords – it seems to me that your program does nothing on my website. I’m asking for help because I’m thinking about switching to another plug in – Yoast – I lost so many months of SEO with Rank Math already.

    Thanks,

    Anna Emanowicz

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math Plugin not updating changes on your websites. Thank you for raising this concern.

    It sounds like you’ve already taken some steps to resolve the issue by reconnecting your website with Rank Math. However, if the plugin is still not reflecting the changes you’ve made, there are a few things you might want to check:

    1. Compatibility Check: Ensure that your server meets the technical requirements for Rank Math. The plugin requires at least PHP 5.6, but using PHP 7 and above is recommended for best performance.

    2. Caching Issues: Sometimes, caching plugins or server-side caching can prevent changes from appearing immediately. Try clearing your cache or temporarily disabling any caching plugins to see if that resolves the issue.

    3. Plugin Conflicts: There may be conflicts with other plugins that could be causing this issue. Try deactivating other plugins one by one to see if that helps.

    4. Update Rank Math: Make sure you are using the latest version of Rank Math. You can update it directly from your WordPress dashboard.

    If none of these steps resolve the issue, we recommend replying to this ticket with more details about your setup, and a human agent from the Rank Math Support team will take over and assist you further.

    We understand your frustration and appreciate your patience as we work to resolve this matter.

    Best regards!

    Anna Emanowicz
    Rank Math free

    I am writing to inform you that free RankMath Plugin won’t update on my websites. To resolve the problem, I already reconnect my website with Rank Math and then connect again, but it still shows me the date 12/november/2024 – nothing has changed since then, although I worked a lot on SEO, I added almost 600 products, created SEO for brands, blog posts and now I have zero keywords – it seems to me that your program does nothing on my website. I’m asking for help because I’m thinking about switching to another plug in – Yoast – I lost so many months of SEO with Rank Math already.

    Thanks,

    Anna Emanowicz

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if the Analytics data are not getting updated? If so, please try to follow the steps mentioned in this guide and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    If the issue persists, please head over to your WP Dashboard > Rank Math > Status & Tools > System Status, click the “Copy System Info to Clipboard” button, and paste it here so we can check this further for you.

    Let us know how it goes. Looking forward to helping you.

    Hello, I followed the instructions, but nothing has changed – the Rank Math plugin still isn’t working. It only shows data from the moment of installation. Currently, I have almost 1,200 products, dozens of collections and brands, as well as blog posts, but the plugin does not reflect any of this. Not to mention that I’ve put a lot of effort into SEO, which is not visible here… I kindly ask for your help.

    
    ### rank-math ###
    
    version: 1.0.236
    database_version: 1
    plugin_plan: Free
    0: undefined
    1: undefined
    2: undefined
    active_modules: link-counter, seo-analysis, sitemap, rich-snippet, woocommerce, content-ai, instant-indexing, local-seo, 404-monitor, redirections, image-seo, analytics
    refresh_token: Token istnieje
    permissions: 
    	Search Console: Dane
    rank_math_404_logs: 32 KB
    rank_math_redirections: 448 KB
    rank_math_redirections_cache: 176 KB
    rank_math_internal_links: 256 KB
    rank_math_internal_meta: 96 KB
    rank_math_analytics_gsc: 3 MB
    rank_math_analytics_objects: 304 KB
    rank_math_analytics_inspections: 608 KB
    
    ### wp-core ###
    
    version: 6.7.1
    site_language: pl_PL
    user_language: pl_PL
    timezone: Europe/Warsaw
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 4
    dotorg_communication: true
    
    ### wp-dropins (1) ###
    
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Blocksy Child (blocksy-child)
    version: undefined
    author: Creative Themes
    author_website: (undefined)
    parent_theme: Blocksy (blocksy)
    theme_features: core-block-patterns, widgets-block-editor, wc-product-gallery-lightbox, post-thumbnails, automatic-feed-links, responsive-embeds, html5, title-tag, custom-logo, lifterlms-sidebars, boostify-header-footer, rank-math-breadcrumbs, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, editor-styles, editor-style, editor-color-palette, editor-gradient-presets, menus, align-wide, customize-selective-refresh-widgets, header-footer-elementor, woocommerce, wc-product-gallery-zoom, widgets
    theme_path: /home/gtmwvbqewt/domains/modernbaby.pl/public_html/wp-content/themes/blocksy-child
    
    ### wp-parent-theme ###
    
    name: Blocksy (blocksy)
    version: 2.0.84
    author: CreativeThemes
    author_website: https://creativethemes.com
    theme_path: /home/gtmwvbqewt/domains/modernbaby.pl/public_html/wp-content/themes/blocksy
    
    ### wp-mu-plugins (1) ###
    
    WordPress automation by >Aplikacje_cyberFolks: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (18) ###
    
    Blocksy Companion: version: 2.0.84, author: CreativeThemes
    Blocksy Companion (Premium): version: 2.0.84, author: CreativeThemes
    Checkout Field Editor for WooCommerce: version: 2.1.1, author: ThemeHigh
    CookieYes | GDPR Cookie Consent: version: 3.2.8, author: CookieYes
    CTX Feed Pro: version: 7.3.16, author: WebAppick Author
    Flexible Shipping: version: 5.1.2, author: Octolize
    Fluent Forms: version: 5.2.10, author: Contact Form - WPManageNinja LLC
    Furgonetka.pl: version: 1.6.1, author: Furgonetka.pl
    GreenShift - Animation and Page Builder Blocks: version: 10.4.0.3, author: Wpsoul
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: version: 1.20.3, author: Thomas Geiger
    LiteSpeed Cache: version: 6.5.4, author: LiteSpeed Technologies
    Loco Translate: version: 2.6.14, author: Tim Whitlock
    MailerLite - Signup forms (official): version: 1.7.13, author: MailerLite
    Rank Math SEO: version: 1.0.236, author: Rank Math SEO
    Stackable - Gutenberg Blocks: version: 3.13.12, author: Gambit Technologies, Inc
    WooCommerce: version: 9.5.2, author: Automattic
    WooCommerce Przelewy24 Payment Gateway: version: 1.0.27, author: Przelewy24 Sp. z o.o.
    WooPayments: version: 8.8.0, author: WooCommerce
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-553.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.2.24 64bit
    php_sapi: litespeed
    max_input_variables: 10000
    time_limit: 3600
    memory_limit: 1024M
    max_input_time: -1
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 8.9.1 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2025-01-17T21:42:41+00:00
    utc-time: Friday, 17-Jan-25 21:42:41 UTC
    server-time: 2025-01-17T22:42:38+01:00
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.6.19-MariaDB-cll-lve
    client_version: mysqlnd 8.2.24
    max_allowed_packet: 134217728
    max_connections: 1000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/gtmwvbqewt/domains/modernbaby.pl/public_html/wp-content
    WP_PLUGIN_DIR: /home/gtmwvbqewt/domains/modernbaby.pl/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable
    
    

    Hello,

    Could you please share the screenshot of the issue so we can check and advise accordingly?

    You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath Plugin won’t update changes on my websites’ is closed to new replies.