RankMath Plugin not updating the sitemap.

#84195
  • Resolved Vijay Khandekar
    Rank Math free

    We are using RankMath for one of our sites. When we first time submitted the sitemap for indexing, the status we were seeing inside the search console is ==> “Couldn’t fetch

    When I investigated further, I found it was because of the robots.txt file. I update the file and then again submitted the sitemap for indexing. However, I am still getting the same error.

    Please check the below images:

    Sitemap Status From GSC

    URL Inspection report from GSC

    RankMath Sitemap not updating

    Is there anything that I am missing?

    Please suggest.

    Thanks!

Viewing 1 replies (of 1 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath Plugin not updating the sitemap.’ is closed to new replies.