Hello,
Thank you for contacting Rank Math today.
This was improved in the latest Rank math version Could you please update Rank math to the latest release and let us know if the issue persists.
Looking forward to helping you. Thank you.
I just now installed v1.0.47 as requested by you. I think it looks slightly better but it has not completely improved. still, some top part is being cut off, it’s better than before but not completely resolved.
Hello,
Thank you for the follow up.
Which part seems to be cut off? Could you please share screnshots of your settings and the current preview.
Looking forward to helping you. Thank you.
Hello,
I tried to access the URL from the screenshot but it leads to page not found.
Could you please check your URL here: https://technicalseo.com/tools/google-serp-simulator/ or https://www.heymeta.com/
Please share the URL and don’t forget to include clear screenshots of your settings
Looking forward to helping you. Thank you.
Hello,
We were able to reproduce the error and have logged it.
Please allow us some time to test and release a fix. It should be added to the plugin in the upcoming update. You can keep an eye on the changelog and we will be mentioning this error when fixed.
We seek your patience and understanding in this matter.
In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.
Thank you.
Hello,
Thank you for your patience.
We released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
https://rankmath.com/wp-content/uploads/2020/02/Rank-Math-Beta-Testing.jpg
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard >> Rank Math >> Status & Tools >> Database Tools >> Remove Rank Math Transients >> Remove transients
https://i.rankmath.com/Pbu5J6
Please clear the caches from the server and WordPress after updating.
You can disable the Beta updates once you update to the latest version and the issue is fixed.
Hope that helps. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
