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Hi,
I’ve recently installed the woo commerce plugin but I was unable to see my listed products on my Siteground admin page. After removing all of my plugins and reinstalling them I found that it was the RankMath plugin that was causing the problem. I really want to continue using the plugin as I find it so useful but I obviously need to see my listed products. I would be grateful if you could let me know how I can sort this problem. I have already tried changing the screen options which didn’t work.
Thank you for your help with this.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘RankMath plugin affecting Woo Commerce plugin’ is closed to new replies.