RankMath on AWS Elastic Beanstalk not saving

#443214

Resolved Brian Bakewell
3 years, 6 months ago

Rank Math free

I have installed RankMath on a wordpress site using the Divi theme but when I try to change anything on a page it does not save and I get the following error with developer tools

api-fetch.min.js?ver=63050163caffa6aac54e9ebf21fe0472:2
POST https://www.xxxxxxx/wp-json/rankmath/v1/getFeaturedImageId?_locale=user 403

Viewing 1 replies (of 1 total)

Anas
3 years, 6 months ago

Rank Math business
Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please check if you are using a Firewall, as it may prevent saving the changes.

If you are using a Firewall, please whitelist these routes:
```
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead
```
Whitelisting the routes should fix the issue.

You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall

I hope this helps. Looking forward to helping you.
RankBot
3 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath on AWS Elastic Beanstalk not saving’ is closed to new replies.