RankMath on a wordpress Multisite setup

#825533
  • Resolved Kenny

    1 year, 5 months ago

    Rank Math free

    Hi.
    I have enabled the feature “Multisite” on my wordpress installation.
    According to you documentation RankMath should be compatible with this feature.
    However I am having issues with getting it to work.
    I use the variant of the multisite feature with sub-directories, NOT subdomains.
    Every time I connect RankMath to my RankMath account, it works fine.. But then when I go anywhere in any of the dashboards in any of the websites in the multisite network, it says: Seems like your site URL has changed since you connected to Rank Math.” Then I have to reconnect again..

    See multiple screenshots via this link:
    https://secure.ue.internxt.com/d/sh/folder/cd6e1228-db1e-40ca-8a37-1d7b7e3a694c/39f19b6756adfbf27bcb0065fa7de8462358a4a14fb6f933dbbd54debf8b9a4d

    It seems that RankMath are not at all made to work with multisite, or what am I doing wrong?

    Regards,

    Kenny.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ike

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like you’ve marked this ticket as resolved.

    Can you please confirm if you still need our assistance with this issue or anything else?

    The correct way to use our plugins on a multisite setup is to install them on the network but only activate them on specific subsites.

    If you have activated the free and the PRO version of the Rank Math plugin on the network, please deactivate them on the network and then activate them on the subsites.

    If the issue still persists, then please head over to your subsite’s WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that helps to resolve the issue.https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/

    Looking forward to helping you.

    Thank you.

    Kenny

    1 year, 5 months ago

    Rank Math free

    Thanks.

    Are resolved

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    We are glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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