RankMath not working since 1.37.1 update

#27253
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please get in touch with your host and check if your server is running an older PHP version?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    We’re using PHP 7.1

    Hi Tone,

    Thanks for the follow up.

    Could you please share an admin user email and password since the temporary access token does not work for your site so that we can check this further?

    I am looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Tone,

    I just tested with the logins you provided and it is working fine for me:
    https://i.rankmath.com/EkCCbh

    Please give me the steps to take to replicate this issue because it seems to be working fine for me.

    done

    Hi,

    It must be my browser then. I did the update this morning but it still errored but have checked another machine and it’s working.

    Thanks for looking at it for me and I’ll check what’s happening with my machine.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘RankMath not working since 1.37.1 update’ is closed to new replies.