RankMath not working even after installing the plugins you recommended

#78445
  • Resolved Samson Ogola
    Rank Math free

    Rank Math was working on WordPress 5.4.2 but stopped immediately I upgraded to 5.5.

    I’ve done the following:

    Checked for conflicting plugins

    Install the JQuery Plugin and

    Tried rolling back to previous WordPress version

    Tried other solutions you’ve put up and none works

    RankMath isn’t working still.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Samson,

    Assuming even reverting to the old version of WP isn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for details.

    Please include your WordPress dashboard URL too so we can look into this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Any updates?

    Hello,

    Rank math seems to be working perfectly fine from my end. Please check the screencast I have added in the sensitive section.

    Please make sure to clear your browser cache or test the same from a different browser. If the issue persists, please create a screencast with https://www.loom.com

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘RankMath not working even after installing the plugins you recommended’ is closed to new replies.