RankMath Not Saving Metadata

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We’ve checked your website (https://radiantcleaning.com)and found that the Rank Math REST Routes that we use to update the metadata are being blocked by GoDaddy’s firewall and most likely this is why you’re facing the issue.

Please check the screenshot below for your reference:

To resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

You may try following this link to learn how you can whitelist Rank Math REST Routes in GoDaddy Website Firewall: https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

Alternatively, you can share the image with your hosting company (GoDaddy) and ask them to whitelist the above Rank Math routes.

Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

We hope these steps help you solve the problem and please do not hesitate to let us know if you need our assistance with anything else.

Thank you for choosing Rank Math.

Hello,

We are glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.