Rankmath not displaying stats on wordpress dash…

#1119069
  • all i am getting is

    Total Impressions How many times your site showed up in the search results.
    0 0
    Total Clicks How many times your site was clicked on in the search results.
    0 0
    Total Keywords Total number of keywords your site ranks for within top 100 positions.
    0 0
    Average Position Average position of all the keywords ranking within top 100 positions.
    0 0

    this only happened after recent plugin upgrade

    everything is connected

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the issue you are facing with Rank Math not displaying stats on your WordPress dashboard. It seems like the recent plugin upgrade may have affected the data retrieval. Here are a few steps you can take to troubleshoot this issue:

    1. Check Connection: Ensure that your Rank Math plugin is properly connected to your Google Search Console account. You can do this by navigating to Rank Math > Dashboard > Connect Your Account.

    2. Re-authenticate: Sometimes, re-authenticating your Google account can resolve data display issues. Go to Rank Math > Dashboard > Analytics and disconnect and then reconnect your Google account.

    3. Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are seeing the most recent data.

    4. Check for Conflicts: Disable other plugins temporarily to see if there is a conflict causing the issue.

    5. Update Plugin: Make sure that you are using the latest version of Rank Math. If not, update it to the latest version.

    If you have tried these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    How to Display Analytics Stats in Frontend » Rank Math
    Making the Most of the Analytics in Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps below to fetch updated data from Google:

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button. This is the first process before you will update the data manually.

    Ensure that you have enabled advanced mode to see the Database Tools tab.

    2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    Following the above steps should fix the issue.

    You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

    However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google, and you should be able to see the updated data.

    You might see other actions that are scheduled to RUN as well; it is quite normal, and you don’t have to worry.

    Let us know how that goes.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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