Rankmath not displaying stats on wordpress dash…

#1119069
  • Resolved Otavo

    1 month, 2 weeks ago

    Rank Math free

    all i am getting is

    Total Impressions How many times your site showed up in the search results.
    0 0
    Total Clicks How many times your site was clicked on in the search results.
    0 0
    Total Keywords Total number of keywords your site ranks for within top 100 positions.
    0 0
    Average Position Average position of all the keywords ranking within top 100 positions.
    0 0

    this only happened after recent plugin upgrade

    everything is connected

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    I apologize for the issue you are facing with Rank Math not displaying stats on your WordPress dashboard. It seems like the recent plugin upgrade may have affected the data retrieval. Here are a few steps you can take to troubleshoot this issue:

    1. Check Connection: Ensure that your Rank Math plugin is properly connected to your Google Search Console account. You can do this by navigating to Rank Math > Dashboard > Connect Your Account.

    2. Re-authenticate: Sometimes, re-authenticating your Google account can resolve data display issues. Go to Rank Math > Dashboard > Analytics and disconnect and then reconnect your Google account.

    3. Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are seeing the most recent data.

    4. Check for Conflicts: Disable other plugins temporarily to see if there is a conflict causing the issue.

    5. Update Plugin: Make sure that you are using the latest version of Rank Math. If not, update it to the latest version.

    If you have tried these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    How to Display Analytics Stats in Frontend » Rank Math
    Making the Most of the Analytics in Rank Math

    Adetayo

    1 month, 2 weeks ago

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps below to fetch updated data from Google:

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button. This is the first process before you will update the data manually.

    Ensure that you have enabled advanced mode to see the Database Tools tab.

    2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

    3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    Following the above steps should fix the issue.

    You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

    However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google, and you should be able to see the updated data.

    You might see other actions that are scheduled to RUN as well; it is quite normal, and you don’t have to worry.

    Let us know how that goes.

    Thank you.

    Otavo

    1 month, 2 weeks ago

    Rank Math free

    that didn’t work, and there are no pending rank math events

    James

    1 month, 2 weeks ago

    Rank Math free

    Just rollback to v1.0254
    all sorted.

    Reinelle

    1 month, 2 weeks ago

    Hello,

    Please update the plugin to latest then follow the steps below to create a troubleshooting log so that we can check the issue further:

    Step #1.
    First, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Step #2.
    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

    
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Ensure that you replace yourdomain.com with your own domain in the above link.

    screenshot

    Step #3.
    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

    Looking forward to helping you.

    RankBot

    2 weeks, 2 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rankmath not displaying stats on wordpress dash…’ is closed to new replies.