RankMath not compatible with SiteOrigin Widgets Bundle - Support

Resolved Poulomi Basu
4 years, 3 months ago

Rank Math free

Hi,
I use SiteOrigin for my site, but the Basic SEO box is not showing for my posts. It shows only for pages. I worked in the Troubleshooting mode disabling all plugins and activating it one by one, and only when the plugin SiteOrigin Widgets Bundle was activated, the Basic SEO box disappeared. The focus keyword, title & meta description shows, but nothing else.

Can you please help/ advise? Thanks.

My site is https://weignitegrowth.com

Viewing 7 replies - 1 through 7 (of 7 total)

Alberto
4 years, 3 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

If you want, we can log in and try to find the cause of the conflict between those two plugins. To do that, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Poulomi Basu
4 years, 3 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Uzair
4 years, 3 months ago

Hello,

Could you please check this with the SiteOrigin support?

We see a lot of DoubleClick ad tracking scripts loading in the backend as well and we are not sure where they are coming from.

A few other users have reported similar issues with SiteOrigina as well.

Please let us know what the dev. team says. We would love to help if this issue is introduced by Rank Math.

Poulomi Basu
4 years, 3 months ago

Rank Math free

Ok, will check and let you know.

Uzair
4 years, 3 months ago

Hello,

We look forward to hearing back from you.

Poulomi Basu
4 years, 2 months ago

Rank Math free

I meant SiteOrigin is also NOT able to figure out the issue so far.

Poulomi Basu
4 years, 2 months ago

Rank Math free

Ok here’s the update:

SiteOrigin Page Builder + RankMath works fine: https://i.imgur.com/SF4toZW.png
SiteOrigin Widgets Bundle + RankMath works fine: https://i.imgur.com/E1jrBpZ.png
SiteOrigin Page Builder + SiteOrigin Widgets Bundle + RankMath causes the issue

Also:
1. On some posts the SEO box shows, on some it does not.
2. Sometimes the box shows on a post, sometimes it does not.
3. When it does show occasionally, it doesn’t recognize the content in the widgets. For example, it says focus keyword not found in the content (when it’s there multiple times), or content should be between 600-2500 words (when the content is 3000+ words).

It shows console errors on the posts where the SEO box doesn’t show:
https://i.imgur.com/ASYA1Kz.png
https://i.imgur.com/oGKfhiu.png

SiteOrigin is also able to figure out the issue so far.

Here’s the full thread:
https://siteorigin.com/thread/siteorigin-widgets-bundle-not-compatible-with-rankmath-seo/#comment-541723

RankBot
4 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘RankMath not compatible with SiteOrigin Widgets Bundle’ is closed to new replies.