Rankmath no longer showing in dashboard after wordpress update

#307065
  • Resolved Cynthia
    Rank Math free

    Hi!

    My website got updated to the latest WordPress Version and now I can’t see the Rankmath options (where you can set the keyword, the SEO title, permalink, etc) in my dashboard whenever I create a new post.

    I don’t know if this is a bug with the latest WordPress (I believe it was WordPress 5.9, not sure where I can find the details back).

    I hope you can help me?

    Best wishes,
    Cynthia

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please try accessing the website on your computer with an Incognito window from Chrome?

    If that doesn’t help, please clear the entire cache and cookies from your browser and try again.
    https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

    Please note that this would wipe out any active logged-in websites and you will need to login into all of them again.

    Let us know if that helps solve your issues.

    Looking forward to hearing back from you.

    Cynthia
    Rank Math free

    Hi Anas,

    Thank you so much for your help. This worked!!

    Have a wonderful day!

    Anas
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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