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RankMath no longer appears in the page builder.

#552403

Resolved Synapticweb
1 year, 11 months ago

Rank Math free

Hello, I am writing to you because I have a problem with rank math.
I use the DIVI theme for my site, but yesterday I discovered that when I’m inside the page builder, the section for setting SEO settings no longer appears.
The only recent update I’ve done was for WordPress.
I am attaching a video where you can see the problem.

here the video: https://drive.google.com/file/d/1yQ4h4BVCBHjszNlTTq3rdOKngRFksPSz/view?usp=share_link

Thanks for your help.

Viewing 3 replies - 1 through 3 (of 3 total)

Sandeepan Kumar
1 year, 11 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

After going through the video, it looks like there’s some Javascript or plugin conflict issue.

To debug the situation, please follow both the process:

1. Please share the console error to look into it. You can get the console error by following this article: https://rankmath.com/kb/meta-data-not-saving/#js-errors. You can use tools like https://imgur.com/ to share screenshot with us.

2. Please do perform a plugin conflict test. We’ve an article which gives you step-by-step procedure on how to perform the plugin conflict: https://rankmath.com/kb/check-plugin-conflicts/

Looking forward to helping you.

Thank you

Synapticweb
1 year, 11 months ago

Rank Math free

Thanks for your help!
I solved: I just had to update the theme.

Princess
1 year, 11 months ago

Hello,

Glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath no longer appears in the page builder.’ is closed to new replies.