RankMath migration

#955219
  • Daniela

    17 hours, 45 minutes ago

    Rank Math free

    Hello Rank Math team,

    I had to rebuilt my website. In order to do that I want to migrate Rank Math to my new website and deactivate the old website afterwards. I exported all setting, made a backup and imported the data on the new website. Rank Math asks me to reconnect my account. Unfortunately I’m not sure to which rank math account my old website http://www.soulmomentsfotografie.de is connected. Is there any possibility to see the user name or email address which was used to connect my old website in the settings of rank math?
    Thanks

    Daniela

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  • RankBot

    17 hours, 44 minutes ago

    Hello,

    We apologize for the issue you are facing with migrating your Rank Math settings to your new website. Unfortunately, there is no direct way to view the username or email address associated with your old Rank Math account from the plugin settings.

    However, you can try the following steps to reconnect your Rank Math account:

    1. Go to Rank Math SEO → General Settings → Account in your WordPress dashboard.
    2. Click on Connect Now and ensure you select the correct account when prompted.

    If you have multiple accounts or licenses, you may need to check your email accounts for any previous communications from Rank Math that might indicate which email was used for the old website.

    If you still cannot determine the correct account, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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