Rankmath Meta Data editor not appair on classic editor

#256358
  • Resolved Anonymous

    4 years, 3 months ago

    Rank Math free

    Recently when I was trying to add a post to my website and try to add metadata on rank math it’s not showing anything on the rank math section

    Problem:
    I am using Classic Editor which I enabled manually. and I was working with this classic editor for 6 months nothing problem I saw but, recently after rank math update I faced some problem which is rank math metadata edit

    *** I am not able to edit post or CPT posts metadata or schema markup, and it’s only limited in the classic editor but in block editor, it’s working fine

    please check the issue

    I attached an image please check

    https://ibb.co/1bkpNB5

    EG: i have full Admin access

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We noted this issue in the past but it was already resolved. Could you confirm if you’re using the latest version of Rank Math?

    If yes, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes.

    Thank you.

    Anonymous

    4 years, 3 months ago

    Rank Math free

    Thanks for your reply, I would like to say it was a plugin internal problem

    And u fixed it using database tool inside this plugin

    Jaideep Asrani

    4 years, 3 months ago

    Hello,

    Can you please confirm if your issue is resolved or you need any further assistance with this?

    Looking forward to helping you.

    Thanks.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rankmath Meta Data editor not appair on classic editor’ is closed to new replies.