Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
With a default theme installed please activate Rank Math and Monster Insights and let us know if the issue still persists. You can use this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.