RankMath is not working properly

#92396
  • Resolved Brad Sacks

    4 years, 2 months ago

    Rank Math free

    I have installed Rankmath on one of my client’s WordPress website. But it was not working properly. When I tried to edit the fields in the individual pages it was not showing any field to add.It was like this
    error image

    Also it was not showing Schema field. Kindly look into the error and let me know if you need anything else.

Viewing 1 replies (of 1 total)
  • Rank Math

    4 years, 2 months ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath is not working properly’ is closed to new replies.