RankMath is not visible

#318797
  • Resolved Cycloscope
    Rank Math free

    Hello,

    RankMath is not visible anymore in the post editor of aworldofspa.com. The plugin is active and updated.

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that Rank Math’s SEO Controls is enabled in your global settings. You can check that in WordPress Dashboard > Rank Math > Titles & Meta > [Your post type]:

    seo controls

    If it’s already enabled, click the 3 dots at the upper right corner of your editing page and ensure that Rank Math is enabled/checked:

    SEO

    If you you are in a classic editor, ensure that you have checked “Rank Math SEO” when expanding Screen options in your post editor.

    test

    If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘RankMath is not visible’ is closed to new replies.