RankMath is not making it possible to edit an elementor page

#949925
  • Resolved Ademola Ademiluyi
    Rank Math free

    Hello,

    For some reason, we have not been able to edit pages from the left pane of our elementor plugin. Kindly help look into this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with editing Elementor pages using Rank Math. By default, Rank Math does not support Elementor templates as they are not considered actual pages or posts. To enable Rank Math SEO on Elementor templates, you may need to follow specific steps to extend its support.

    You can find detailed instructions on how to enable Rank Math SEO on Elementor templates in our knowledgebase article here: Enable Rank Math SEO on Elementor Templates.

    If you continue to experience issues after following the instructions, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Enable Rank Math SEO on Elementor Templates » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    You seem to be using a PRO plugin but this account is a Free one. Can you please share the email address you used to purchase the plan so we can verify it?

    Back to the issue, we have already addressed this issue in our latest version of our plugin: https://rankmath.com/changelog/pro/

    Kindly update your Rank Math plugins to their latest versions.

    If the issue persists, please let us know here and we’ll assist you further.

    Looking forward to helping you.

    Hello,

    I have tried all the options in the video you shared. However, the issue is unresolved.

    Kindly assist.

    Thank you!

    Hello,

    Please head over to your WP Dashboard > Rank Math > Status & Tools > System Status, click the “Copy System Info to Clipboard” button, and paste it here so we can check this further for you.

    Looking forward to helping you.

    Thank you.

    Hello,

    You’re currently using the backdated version of the Rank Math PRO plugin on your website (3.0.67).

    The current version of the Rank Math PRO plugin is (3.0.79).

    You’ll have to update the plugin to the latest version to resolve this issue.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath is not making it possible to edit an elementor page’ is closed to new replies.