I am not able to provide FTP access but for checking my site’s .htaccess, you can check via the RankMath plugin itself.
The temp login URL which I have provided, login with that then go to RankMath > General Settings > Edit .htaccess.
You can check the .htaccess settings from there, if any modification requires, I’ll do it.
Hello,
We deeply apologize for the delay.
We would like to further investigate the issue in your admin dashboard but when I tried accessing your admin dashboard again, I was greeted with “Access denied”. Can you please disable the geoblocking again so we can further resolve the issue?
Looking forward to helping you on this one. Thank you.
Please check the issue, geo blocking is already disabled.
Hello,
For us to change the .htaccess to fully test this we would need FTP access so that we could revert any of the changes made and don’t bring the website down.
If you can’t provide that for us please test the activation with a default .htaccess and see if the activation is able to go ahead.
Looking forward to hearing back from you.
Connectivity Problem is resolved by changing the .htaccess file to default. Thanks
Q1. Should I run the site in default setting or I can change it to previous setting?
Q2. Bing search is also facing the issue while crawling?
Hello,
1. If the connectivity issue is fixed it’s because some rule inside that file is causing the issue. If you can pinpoint the exact rule that causes this you can just remove that one or update it, otherwise keeping the default file will resolve the issue.
2. We tried to access some of your pages as the Bingbot and they are returning a successful status code.
Could you please let us know what pages are showing as having issues or is a generalized error?
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
