Rankmath is not finding my already existing Google Analytics 4 Property

#382161
  • Resolved Steve

    3 years, 10 months ago

    Rank Math pro

    Hello,

    I have just installed RankMath on my website, and connected it to the Google Analytics account.

    I had also created a new GA4 property from inside analytics.google.com, and installed the code into the header of my website.

    The only issue I’m having is that RankMath is not seeming to connect to the GA4 property.
    And the green dot is not displaying for the Analytics Under “General Settings” > “Analytics”

    In the dropdown menu, even the option for “Create new GA4 property” doesn’t display.

    I have run the setup wizard and reconnect to analytics multiple times to no avail.

    —————————————–
    Image1 = screenshot of WordPress back office – “General Settings” > “Analytics”
    https://ibb.co/tmqH53s

    Image2 = Proof of GA4 property existing inside the analytics account
    https://ibb.co/Q9gjPnr
    —————————————–

    Any assistance would be appreciated.

    Cheers,
    Steve

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please update the plugin to the latest beta version. We have introduced the GA4 API support in our plugin in the latest Beta release of the plugin:
    https://rankmath.com/changelog/beta/

    You can follow this guide to enable beta updates:
    https://rankmath.com/kb/version-control/#beta-updates

    Then, update the plugins, reconnect with your Google account and configure the settings.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath is not finding my already existing Google Analytics 4 Property’ is closed to new replies.