RankMath is no-indexing category page

#205107
  • Resolved Kathy Long

    3 years, 9 months ago

    Rank Math free

    My category pages at https://elialaw.com are now no-index since I installed rankmath. If I turn off rankmath, then they’re indexed again. There is no conflict with the theme as this setting is not in the theme I use, and I can’t see how you can attribute this to a plugin conflict when it works fine without Rankmath.

    If I turn off the no-index on empty tags and category page option, then the no-index goes away, but is not replaced with an index, follow tag. That’s the way I have it now.

    I became aware of this problem when rank and traffic took dive and I started researching it. Is this the cause? Hard to tell, but it is something that needs to be fixed. Can you help?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Ankit

    3 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I am able to see follow, noindex inside your category pages. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Kathy Long

    3 years, 9 months ago

    Rank Math free

    I don’t want a noindex. I want the category pages indexed.

    Ankit

    3 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    Could you please check the credentials again? It’s not working. I am getting the following error “ERROR: Incorrect username or password.”.

    Please kindly update the credentials, Thank you.

    Kathy Long

    3 years, 9 months ago

    Rank Math free

    Try “techsupport” as the user with the same password. Thank you.

    Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for your patience.

    I’ve checked your site, and it seems that your Category Archives Robots Meta is set to No Index in Rank Math > Titles & Meta > Post: Categories
    Noindex Category

    This option will set the default robots meta for your category pages. I’ve already set it to index and please verify your category pages if they are now set to index.

    I hope that helps.

    Thank you, and looking forward to your update.

    Kathy Long

    3 years, 9 months ago

    Rank Math free

    Thank you!

    Reinelle

    3 years, 9 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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