RankMath ContentAI Activation

#853718
  • Resolved redox land

    1 year, 4 months ago

    Rank Math free

    Hi there,

    I’m facing an issue during RankMath configuration for a blog on a self hosted wordpress network edition.

    The association with google account seems to work fine but the ContentAI activation loops back infintely to the same installation page without any visible error.

    When I click on the ‘Connect now’ button from the ‘Supercharge Your Content with AI’ popin, I successfully follow the authentication process on rankmath website but always come back on the same popin.

    Cloud you please help me to activate the ContentAI on my blog ?

    Regards,
    aya

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing during the installation of Rank Math on your self-hosted WordPress network edition.

    To install Rank Math on a multisite environment, you can follow these steps:

    1. Navigate to the Plugins Section

    Go to My Sites → Network Admin and then navigate to the Plugins section.
    Navigate to the Plugins section in the Network Admin

    2. Add New Plugin

    In the Plugins section, click on Add New to install the free version of the Rank Math plugin.
    Click on Add New

    3. Install Rank Math

    Search for the Rank Math plugin in the search bar and click on Install Now to initiate the installation process. Don’t click the Activate button that appears after Rank Math is installed.
    Install Rank Math plugin

    4. Activate Rank Math on Sub-Sites

    After installing, navigate to your individual subsites where you’d like to activate Rank Math. In each subsite’s WordPress dashboard, go to the Plugins section and click on Activate.
    Activate free version of Rank Math

    If you encounter any specific errors or issues during this process, please reply to this ticket with more details, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Installing Rank Math on a Multisite Environment » Rank Math

    redox land

    1 year, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ike

    1 year, 4 months ago

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    We can see that the Content AI Starter Trial is still available on your account.

    For initial troubleshooting, please follow the steps in this guide: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, let us know the site’s URL you are attempting to use Content AI on.

    We look forward to hearing back from you.

    Thanks.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath ContentAI Activation’ is closed to new replies.