RankMath Identifying Right Pages As 404 Pages/

#37201
  • Resolved Murari Poonia
    Rank Math free

    Rank math plugin showing some pages as 404 pages… the pages are working very well but rankmath identify them as a 404 pages. so all 404 pages rules which is created from rank math setting, applicables to them (right pages).

    that is the problem.

    please give solution about it.

    • This topic was modified 4 years, 8 months ago by Murari Poonia. Reason: Reply To Your Message
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce the issue on your site. Could you please check again and possibly record a screen cast if you are still able to replicate this issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath Identifying Right Pages As 404 Pages/’ is closed to new replies.