Rankmath icon not appearing in Divi Visiual Builder

#1029706
  • Resolved POP-VA

    4 months, 3 weeks ago

    Rank Math free

    I migrated a website from Yoast to Rankmath becasue we’re using the Divi visual builder. Ranskmath is reading the page content however, the icon to edit from within the Divi visual builder is not there.
    I’ve deleted any plugins I thought could cause a conflict but still not working.

Viewing 10 replies - 1 through 10 (of 10 total)
  • RankBot

    4 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math icon not appearing in the Divi Visual Builder. This can be frustrating, especially after migrating from Yoast to Rank Math.

    Here are a few steps you can take to troubleshoot this issue:

    1. Ensure Rank Math is Fully Integrated with Divi: Make sure that you have the latest version of both Rank Math and Divi installed. Sometimes, updates can resolve compatibility issues.

    2. Check Rank Math Settings: Go to Rank Math > General Settings > Advanced and ensure that the option for enabling the SEO Meta Box in the Divi Builder is activated.

    3. Clear Cache: If you are using any caching plugins or server-side caching, clear the cache to see if that resolves the issue.

    4. Disable Other Plugins: Although you’ve mentioned deleting plugins, ensure that there are no other plugins that might conflict with Rank Math or Divi. Temporarily disable all other plugins except for Rank Math and Divi to see if the icon appears.

    5. Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might be preventing the Rank Math icon from loading.

    If none of these steps resolve the issue, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you get it resolved soon!

    POP-VA

    4 months, 3 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    POP-VA

    4 months, 3 weeks ago

    Rank Math free

    Advanced does not appear as an option

    POP-VA

    4 months, 3 weeks ago

    Rank Math free

    Just to update – I’ve done the following and Rank Math icon still not appearing in the Divi Builder

    – Deleted the chache
    – Deactivated all other plugins
    – Removed all trace of Yoast through PhP

    I still can’t see the RankMath icon in the Divi Builder.

    I’ll give it another day for a response otherwise I’ll load AIOSEO

    Reinelle

    4 months, 3 weeks ago

    Hello,

    The screenshot you shared is the General Settings of Rank Math.

    Please ensure that you’re using the latest version of the Rank Math plugin on your site:
    https://rankmath.com/changelog/free/

    If the issue persists, please click this button and paste the data here so we can check your site

    clipboard

    Looking forward to helping you.

    POP-VA

    4 months, 2 weeks ago

    Rank Math free
    
### rank-math ###

version: 1.0.244
database_version: 1
plugin_plan: Free
active_modules: link-counter, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing, local-seo, 404-monitor, image-seo, analytics, role-manager
refresh_token: No token
permissions: 
	Search Console: Given
rank_math_404_logs: 32 KB
rank_math_redirections: Not found
rank_math_redirections_cache: Not found
rank_math_internal_links: 48 KB
rank_math_internal_meta: 16 KB
rank_math_analytics_gsc: 80 KB
rank_math_analytics_objects: 32 KB
rank_math_analytics_inspections: 112 KB

### wp-core ###

version: 6.8.1
site_language: en_GB
user_language: en_GB
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 2
dotorg_communication: true

### wp-dropins (3) ###

advanced-cache.php: true
db-error.php: true
object-cache.php: true

### wp-active-theme ###

name: Divi (Divi)
version: 4.27.4
author: Elegant Themes
author_website: http://www.elegantthemes.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, block-templates, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, wp-block-styles, editor-style, widgets
theme_path: /var/www/wp-content/themes/Divi
auto_update: Enabled

### wp-mu-plugins (2) ###

Object Cache Pro (MU): version: 1.21.2, author: Rhubarb Group
System Plugin: author: (undefined), version: 4.166.0

### wp-plugins-active (9) ###

Advanced Google reCAPTCHA: version: 1.30, author: WebFactory Ltd, Auto-updates enabled
Code Snippets: version: 3.6.8, author: Code Snippets Pro, Auto-updates enabled
Complianz | GDPR/CCPA Cookie Consent: version: 7.4.0.1, author: Really Simple Plugins, Auto-updates enabled
DiviGear Carousel: version: 3.0.0, author: DiviGear, Auto-updates enabled
Fonts Plugin | Use Google Fonts, Adobe Fonts or Upload Fonts: version: 3.9.3, author: Fonts Plugin, Auto-updates enabled
Rank Math SEO: version: 1.0.244, author: Rank Math SEO, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.25.5, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
WP-Optimize - Clean, Compress, Cache: version: 4.2.1, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
WPConsent: version: 1.0.6, author: WPConsent, Auto-updates enabled

### wp-server ###

server_architecture: Linux 6.1.132-1.el9.elrepo.x86_64 x86_64
httpd_software: Apache
php_version: 8.0.30.5 64bit
php_sapi: cgi-fcgi
max_input_variables: 10000
time_limit: 300
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
curl_version: 8.12.1 OpenSSL/3.3.3
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
static_robotstxt_file: true
current: 2025-05-19T09:02:21+00:00
utc-time: Monday, 19-May-25 09:02:21 UTC
server-time: 2025-05-19T09:02:19+00:00

### wp-database ###

extension: mysqli
server_version: 8.0.33-25
client_version: mysqlnd 8.0.30.5
max_allowed_packet: 16777216
max_connections: 1000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/wp-content
WP_PLUGIN_DIR: /var/www/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: does not exist
mu-plugins: writable
    Rakibuzzaman Siam

    4 months, 2 weeks ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    POP-VA

    4 months, 2 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    POP-VA

    4 months, 2 weeks ago

    Rank Math free

    Updated data as requested

    Rakibuzzaman Siam

    4 months, 1 week ago

    Hello,

    Unfortunately, we were not able to access your website due to the reCAPTCHA verification. The reCAPTCHA test is not appearing while trying to log in, but showing as failed. Please check the screencast in the sensitive data section for your reference.

    Can you please temporarily disable this in your clone site so that we can troubleshoot the issue further for you?

    Looking forward to helping you.

    Thank you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Rankmath icon not appearing in Divi Visiual Builder’ is closed to new replies.