Rankmath has weird redirect urls

#1060697
  • Resolved Sam
    Rank Math free

    Hi,

    We are using Rankmath with WPML and have the stripped the category base. However, now this has solved we have an issue where rankmath has redirect urls which are very odd in structure. See below… for some reason Rankmath is adding an extra language identifier before the category? How do we rid of this?

    We don’t use the redirecting module, so that cannot be the issue.

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  • Hello,

    We apologize for the issue you are facing with the redirect URLs in Rank Math. It sounds like there may be some unexpected behavior occurring due to the integration with WPML and the removal of the category base.

    To troubleshoot this issue, we recommend checking the following:

    1. Check for Other Redirection Plugins: Ensure that there are no other redirection plugins installed that might be affecting your URLs. If you find any, consider disabling them to see if that resolves the issue.

    2. Review Rank Math Redirects: Even though you mentioned not using the redirecting module, it’s worth checking if any redirects have been accidentally created within Rank Math. You can do this by navigating to the Rank Math dashboard and reviewing the redirection settings. Look for any broad redirects that might be causing the issue.

    3. WPML Settings: Since you are using WPML, ensure that your language settings are correctly configured. Sometimes, incorrect settings can lead to unexpected URL structures.

    4. Permalink Structure: Double-check your permalink settings in WordPress to ensure they are set up correctly after making changes to the category base.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we look forward to helping you resolve it!

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rankmath has weird redirect urls’ is closed to new replies.