Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please deactivate Rank Math temporarily by renaming the seo-by-rank-math folder in your website’s root directory – /wp-content/plugins/.
Regarding the error message, it seems like new tables are not getting created in the Database or the WooCommerce plugin has left an incorrect entry.
For initial troubleshooting, please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
You can follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.
Here’s a video screencast:
https://i.rankmath.com/KStFug
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
