Rankmath Error Not Letting Me Update Posts

#332570
  • Resolved Skylar Burns

    2 years, 11 months ago

    Rank Math free

    Hi, I have an urgent problem.

    I set up Instant Indexing last week on http://www.dogsnaturallymagazine.com and we just started getting multiple errors today.

    Here are the errors:

    5 PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_Indexing\\Api::batch_submit_urls() in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:400\nStack trace:\n#0 /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php(1015): RM_GIAPI->send_to_api(Array, ‘bing_submit’)\n#1 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(305): RM_GIAPI->bing_publish_post(44039, Object(WP_Post))\n#2 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)\n#3 /nas/content/live/dogsnatu/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#4 /nas/content/live/dogsnatu/wp-includes/post.

    php(4457): do_action(‘save_post_post’, 44039, Object(WP_Post), true)\n#5 /nas/content/live/dogsnatu/wp-includes/post.php(4570): wp_insert_post(Array, true, false)\n#6 /nas/content/live/dogsnatu/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(821): wp_update_post(Array, true, false)\n#7 /nas in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php on line 400

    5 PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_Indexing\\Api::batch_submit_urls() in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:400\nStack trace:\n#0 /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php(1015): RM_GIAPI->send_to_api(Array, ‘bing_submit’)\n#1 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(305): RM_GIAPI->bing_publish_post(44039, Object(WP_Post))\n#2 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)\n#3 /nas/content/live/dogsnatu/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#4 /nas/content/live/dogsnatu/wp-includes/post.

    php(4457): do_action(‘save_post_post’, 44039, Object(WP_Post), true)\n#5 /nas/content/live/dogsnatu/wp-includes/post.php(4570): wp_insert_post(Array, false, true)\n#6 /nas/content/live/dogsnatu/wp-admin/includes/post.php(423): wp_update_post(Array)\n#7 /nas/content/live/dogsnatu/wp-admin/post.php(227): edit_ in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php on line 400

    3 PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_Indexing\\Api::batch_submit_urls() in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:400\nStack trace:\n#0 /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php(1015): RM_GIAPI->send_to_api(Array, ‘bing_submit’)\n#1 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(309): RM_GIAPI->bing_publish_post(52459, Object(WP_Post))\n#2 /nas/content/live/dogsnatu/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)\n#3 /nas/content/live/dogsnatu/wp-includes/plugin.php(474): WP_Hook->do_action(Array)\n#4 /nas/content/live/dogsnatu/wp-includes/post.

    php(4675): do_action(‘save_post_post’, 52459, Object(WP_Post), true)\n#5 /nas/content/live/dogsnatu/wp-includes/post.php(4788): wp_insert_post(Array, true, false)\n#6 /nas/content/live/dogsnatu/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(831): wp_update_post(Array, true, false)\n#7 /nas in /nas/content/live/dogsnatu/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php on line 400

    I talked to WPEngine support about it and they said “they appear to be the same error, just triggering as multiple”

    Please help me ASAP. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have identified this issue with the instant indexing from our latest update. To fix this, please deactivate/disable the instant indexing plugin temporarily on your site.

    Our development team is already working to resolve this and we would really appreciate your kind patience regarding this matter.

    Looking forward to helping you.

    Thank you.

    Skylar Burns

    2 years, 11 months ago

    Rank Math free

    I deactivaed Instant Indexing which got rid of the error. But please let me know how to fix as we want to be running Instant Indexing.

    Skylar Burns

    2 years, 11 months ago

    Rank Math free

    Sorry, saw your response after my response.

    Thanks!

    Jaideep Asrani

    2 years, 11 months ago

    Hello,

    Our devs are working on resolving this and will soon release an update. You can keep an eye on our changelog to get notified when the fix is released: https://rankmath.com/changelog/

    Let us know if you need any other assistance.

    Thanks.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rankmath Error Not Letting Me Update Posts’ is closed to new replies.