Rankmath Error Logs Reported by Web Hosting

#709783
  • Resolved Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Here are some error logs reported by my web host and asked to contact support. I am even facing issues with updating posts.

    Here are the logs:

    WordPress database error Table ‘l3e5whl_lxnn.wp_rank_math_analytics_objects’ doesn’t exist for query SELECT * FROM wp_rank_math_analytics_objects WHERE object_id = ‘3346’ LIMIT 0, 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, RankMathAnalyticsRest->get_post, RankMathAnalyticsPosts->get_post, RankMathAdminDatabaseQuery_Builder->one

    [28-Dec-2023 03:48:09 UTC] PHP Fatal error: Uncaught Error: Class ‘RankMathPost’ not found in /home/l3e5whl/public_html/wp-content/themes/allusefulinfo/index.php:76
    Stack trace:
    #0 /home/l3e5whl/public_html/wp-includes/template-loader.php(106): include()
    #1 /home/l3e5whl/public_html/wp-blog-header.php(19): require_once(‘/home/l3e5whl/p…’)
    #2 /home/l3e5whl/public_html/index.php(17): require(‘/home/l3e5whl/p…’)
    #3 {main}
    thrown in /home/l3e5whl/public_html/wp-content/themes/allusefulinfo/index.php on line 76

    Please let me know why this is happening and how it can be fixed. This is a critical issue for me.

Viewing 15 replies - 16 through 30 (of 42 total)
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  • Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Should I change the web hosting if this is a pure CDN/Cloudflare issue because they are controlling the Cloudflare/CDN for website?

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    And I noticed, you guys deactivated some plugins, maybe for testing, are you still testing something with those plugins? If not may I activate them now?

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    My web host responded with the following response:

    You have quite a few rules in your htaccess that may be preventing this.

    Header always set Permissions-Policy "geolocation none; midi none; notifications none; push none; sync-xhr none; microphone none; camera none; magnetometer none; gyroscope none; speaker self; v$
Header always set Content-Security-Policy "upgrade-insecure-requests; form-action 'self'; frame-ancestors 'self'; object-src 'none'; base-uri 'none';"
Header always set Referrer-Policy "no-referrer, strict-origin-when-cross-origin"
Header always set Permissions-Policy "accelerometer=(), camera=(), geolocation=(), gyroscope=(), magnetometer=(), microphone=(), payment=(), usb=(), interest-cohort=()"
Header set Strict-Transport-Security "max-age=31536000" env=HTTPS
Header set X-Content-Type-Options "nosniff"
Header set X-XSS-Protection "1; mode=block"
Header set X-Frame-Options "SAMEORIGIN"

    You may want to try to disable these rules.

    Let me know which one should I change / remove?

    Nicholas

    1 year, 8 months ago

    Hello,

    Good thing is that, the errors you mentioned are no more, but the problem is; we have an underlying issue that we need to address (blocked preflight requests, so you may be able to enable|disable other RankMath modules as well as use other JSON wp api endpoints): I don’t have access to your cloudflare dashboard, but I suspect that this is the main cause, the reason (as a first step) is to have the same settings for OPTIONS request as you have for GET and POST requests, since the browser first sends a clone of yourGET|POST request (as an OPTION request) before sending the main request, just to confirm if it’s supported.

    Thank you

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Okay, got it. I am migrating my web hosting tomorrow. Till then, I will keep this ticket open. And I will remove the sensitive data for now.

    Nicholas

    1 year, 8 months ago

    Hello,

    Please allow us some few hours and we will share another update.

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Okay, I will wait for your next update. I hope you can find the culprit because I am even not able to update the posts and save drafts.

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    The main problem I am facing is that I am unable to update posts and save drafts as explained in the very beginning. This is the reason why I created this support ticket. So, please confirm the main culprit behind these issues. Rankmath is working fine on my other websites, why the issue is happening with this website only?

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    It has been around 24 hours but still not resolved. May I have an update? I am facing a serious problem of not being able to update or save posts.

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    If you will say, I am even ready to change my web hosting but please give me the final verdict of the issue. I am ready to do whatever you suggest to me. But, please don’t take more time.

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Did you added this to find error? If you made any changes to the website, please revert back once you find the reason behind the problem. It’s really taking longer than expected.

    critical error

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Actually, a few days back, I used WP-Optimize plugin to optimize database tablets but I don’t think it did something wrong. And even just to be sure, I restored the whole website to an old backup point. Still, nothing solved.

    Now, I really want to fix this up. I have a huge faith in you guys that you can solve this or find the true reason behind it.

    Nicholas

    1 year, 8 months ago

    Hello,

    Working on this currently, please allow us some moments to respond.

    Also as we do this, could you please tweak your cloudflare configuration rules settings, for OPTIONS request.

    Thank you

    Raman Sharma

    1 year, 8 months ago

    Rank Math free

    Let me ask this to my web host as they are controling the cloudflare.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 16 through 30 (of 42 total)
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The ticket ‘Rankmath Error Logs Reported by Web Hosting’ is closed to new replies.