Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
It seems that you are currently using the PRO plugin but you have created this ticket using your FREE Rank Math account. Can you please share the email address you used to purchase the PRO subscription so we can confirm?
As for your issue, we have a new version to fix that. Kindly update the plugin manually by following this guide: https://rankmath.com/kb/update-rank-math-manually/
After doing so, disconnect and reconnect your Rank Math account under Rank Math > Dashboard > Help.
The issue shouldn’t occur anymore in the next future update.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
