As I mentioned before: it happens every time we MANUALLY add a few products to the webshop.
This is a VERY SLOW process where we need to manually enter product text, attributes, price, variations etc…
I repeat: This is NOT some kind of FAST AUTOMATED PROCESS. And we still get blocked!!
You also seem to completely ignore the fact that we did not change the way of working and it used to work for YEARS!
If this is not a bug, it’s still an issue for every e-commerce site as it blocks normal usage of the SEO tool to optimize keywords.
Hello,
We understand that this is not an automated process but as we mentioned before, removing the limits we have on the API is not something we will be doing for security reasons.
These limits have been in place for some months now and this is the first ticket we are receiving about being rate-limited. Even during our own internal test, we don’t see any issues with the normal usage of this feature. In any case, any rate-limit is cleared after 1 hour on the IP address and the calls can be made again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
